Information
Terms & conditions
Exchanges
We don't offer refunds, but we make exchanges simple and stress-free. Just fill out the exchange form on our website or through our "Exchange" highlight, and choose any item on the site, or the same item in a different size or color. The choice is entirely yours. Your exchange will be on its way within 2 to 8 business days.
Shipping
We aim to get your order to you quickly. Standard delivery takes 2 to 5 business days.
Finding Your Size
We want you to feel confident before you order. Every product page includes model measurements for reference, and full size charts are available through our "Size Chart" highlight. If you'd like a bit of extra help, send us your measurements over DM and we'll happily recommend the right size for you.
At Delivery
For everyone's protection, packages cannot be opened while the courier is present. If anything is wrong with your order, or you'd simply like to exchange it, just reach out. We'll take care of it for you right away, no hassle at all.
Quality Guarantee
Every piece is carefully checked against our standards before it leaves our hands, so you receive it exactly as it should be. Feel free to reach out to us, and we are happy to help.
Refunds
The one exception to our exchange-only policy is availability. If the item you want is out of stock, we'll refund you in full, and you're always welcome to reorder once it's back. In the meantime, tap "Notify Me" on the product page and we'll let you know the moment it returns.
We're Here to Help
Our team is available Sunday through Thursday, 10 AM to 5 PM, and you can reach us anytime through DMs or email. We're always happy to help.
Creator programme terms
Programme terms are being finalised. Applications will open once they are available.